Spa Policies & Etiquette

We ask all clients to arrive on time to their scheduled appointment and for new clients to complete a client intake form before receiving any treatments. Booking appointments 4 weeks in advanced or prior to leaving your appointment is recommended to ensure we can cater to your needs.
​
*IMPORTANT* If we are not able to greet you upon arrival please pour yourself a cup of tea and make yourself comfortable in our waiting area as we are giving our undivided attention to another client during their session.
​
*NO-SHOW/CANCELLATION POLICY*
Upon booking, a credit card number is required to hold your reservation. We have a 24 hour cancellation policy. No-show appointments will be charged in full.